Senior Thrive (“we,” “us,” “our”) offers automated SMS text messages to support non-emergency medical transport bookings made through Need a ride?
How you opt in. You opt in by completing the ride booking form on our website, entering your cell phone number, and checking the consent box, which reads: “”I consent to receive automated SMS text messages from Senior Thrive about my ride (booking confirmations and reminders) at the cell number I provided. Message frequency may vary. Message and data rates may apply. Reply HELP for help, STOP to opt out.” Consent is captured when you submit your booking.
Types of messages. We send transactional messages only — booking confirmations and pickup reminders about your scheduled ride. We do not send marketing or promotional texts.
Message frequency. Frequency varies based on your bookings (for example, a confirmation and one or more reminders per scheduled ride).
Cost. Message and data rates may apply, depending on your mobile carrier and plan.
Opt out. You can opt out at any time by replying STOP to any message. After you reply STOP, we’ll send a single confirmation and will not send further texts unless you opt in again.
Help. Reply HELP for assistance, or contact us at SeniorThrive@outlook.com
No sharing of mobile information. Mobile information — including your phone number and SMS opt-in/consent — will not be shared with third parties or affiliates for marketing or promotional purposes at any time.
Carrier disclaimer. Message delivery depends on your wireless carrier and is not guaranteed; carriers are not liable for delayed or undelivered messages.
How we use and protect your information. We use your phone number only to send the ride-related messages described above and to operate our service. We retain it as long as needed for those purposes and apply reasonable safeguards to protect it.
Changes. We may update this policy, with the current version posted at https://seniorthrivewa.com/privacy-policy/.
Contact. SeniorThrive@outlook.com